Amr Elhelw
Amr Elhelw
IT Helpdesk Hosting Management IT Developer Senior IT Helpdesk Web Developer Web Designer System Admin Sales Executive Customer Service
Amr Elhelw

Hello I'm Amr Elhelw

I'm working as IT Helpdesk Hosting Management IT Developer Senior IT Helpdesk Web Developer Web Designer System Admin Sales Executive Customer Service

About Me

Amr Elhelw

Egyptian

I have worked in many areas related to sales and also worked in the field of information technology and

was able to achieve strong results in both areas and persuade the customer to buy the product. As for

the information technology department, it achieved strong results in repairing computers and networks

and also trained new work teams.

  • 9+ Years Job

    Experience

  • 20+ Projects

    Completed

  • 55+ Meetings

    Successful

image

What Actually I Do My Services

Web Designer

Creating & Installing Webs by tools like WordPress, Open Cart, Photoshop

IT Developer

System Admin (CRM) - PHP, HTML, SQL Database, invoices, HRM, Sales Statistic, Projects Mng., Tasks, Stock Mng., IT Tickets, Office Assis

Sales Executive

Convincing the customer to book his trips and helping him choose the right places for him and his circumstances, and telling the direct manager what the customer needs and the…

Customer Service

Selling Products & Providing Direct Manager with reports on customer needs.

Why You Hire Me?

I'm The Best Front End Expert in the marketplace

Fun Facts

Happy Clients

0

Experience Years

0

Awards Won

0

Meetings

0

Resume

My Professional Resume

My Professional Work History

Download Resume
Focus ADV.
Jan 2019 - Current
Senior IT Help Desk - Focus ADV.

Many tasks with development, networking & devices troubleshoot Leading IT team & Add skills to the work team.

Seven Stars Trv.
Nov 2016 - Mar 2018
Sales Executive & Customer Service - Seven Stars Trv.

Convincing the customer to book his trips and helping him choose the right places for him and his circumstances, and telling the direct manager what the customer needs and the problems that he faces, and proposing solutions to them.

Mobiserve Holding
Jan 2010 - Nov 2012
IT Helpdesk Specialist - Mobiserve Holding

Troubleshooting PCs & Network

My Professional Work Skills

Customer Service

96%

System Admin

91%

Web Developer

75%

Sales Executive

95%

IT Data Center Operator

85%

IT Helpdesk

90%

Web Designer

87%

Hosting Management

72%

IT Developer

89%

Senior IT Helpdesk

97%

My Professional Language Skills

English

80%

Arabic

100%

My Education Background History

Logic Academy
Sep 2009 - Jan 2010
Cisco Certified Network Associate. (640-802): CCNA - Logic Academy

Introduction to Networking and the Networking Models. o Ethernet Standards and Cable Types. o Switching. o Common Router and Switch Commands. o IP Addressing and Routing Process o ARP, DNS and DHCP. o Intro to Wireless Networks (WLANS). o Binary Math and Subnetting. o Static Routing and RIP. o Wide Area Networks (WAN). o Troubleshooting. o Introduction to Network Security. o PTP WAN Links, HDLC, PPP, and Frame Relay. o OSPF. o EIGRP. o IP Version 6 and NAT. o VPNs and IPsec. o ACLs and Route Summarization.

Akhbar Elyoum Academy
Sep 2004 - Sep 2008
Journalism and Mass Communications - Akhbar Elyoum Academy

Bachelor of Journalism and Mass communication Graduated Sep 2008 - Pass Average.

Secondary School
Sep 2000 - Jun 2003
Thanwya Amma - Secondary School

Graduated 2003

Portfolio

Project8
Dreams Factory

Dreams Factory

Websites

Branding Logo

Branding Logo

Websites

Home Side

Home Side

Business Logos

Flower Power

Flower Power

Designs

Furniture Hone

Furniture Hone

Websites

Photography

Photography

Business Logos

Home Decoration

Home Decoration

Designs

Company Branding

Company Branding

Websites

Contact

Need Some Help?

Contact Information Find me here